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MakersClaw

Customer Support

Help Center

Help articles in collections, drafted from the answers your team already gave in Support Inbox, reviewed by a person, and published to your help site. It lists the questions that still have no article and flags the ones your product has outgrown.

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Take a look inside.

Your help center at a glance
An article with its notes in the margin
Questions your articles do not answer yet

Previews show illustrative example data. People and companies shown are fictional.

What you can do
with Help Center.

  • Drafts an article from the answers the team gave in Support Inbox (or for a missing question), citing each conversation, for a person to keep and send for review
  • Finds the questions customers ask that no article answers, from Support Inbox conversations and the site's empty searches
  • Flags published articles whose words the product no longer matches, with a fix drawn in place, from the release notes

Start a conversation.

A few things you can ask Help Center.

  • Draft articles from the questions we answer most in Support Inbox
  • Which questions do customers ask that we have no article for?
  • Which articles are out of date after this week's release?
  • Bring in our articles from Zendesk
  • What did customers search for that found nothing?
  • Write an article on voiding a label

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